imac keeps freezing no mouse or keyboard

Upon reboot, the Mac is up and running again with no issue, according to the reports. Many other users have also said that the only way to fix the issue is to force a hard reboot, which requires users to hold down the power button until the machine restarts. The only recourse is to force a reboot using the power button.” Then it either stays that way indefinitely or the system crashes. “Then, within 30 seconds to a minute, the keyboard stops working and mouse clicks no longer have an effect, but the mouse cursor will still move. “The way this manifests itself is that scrolling and mouse movements suddenly start to get slow and jerky,” a Mac Mini poster to Apple’s site says. Get Data Sheet, Fortune’s technology newsletter. However, Apple’s support forums include posts from people who are running the latest El Capitan version on several other Macs, including the company’s low-cost Mac Mini. Macrumors, which earlier reported on the issue, says that the problem appears to be “concentrated” in Apple’s MacBook Pro line.

While many people have experienced the issue in Apple’s Safari browser, others say that it’s also proving troublesome on both other Apple apps and third-party applications. Users complain that while they’re using the operating system normally, it will suddenly freeze. The issue appears to be a problem with OS X 10.11.4, the latest version of Apple’s (AAPL) El Capitan that launched in March. A search on Apple’s forums reveals similar results.

On the Macrumors forums, alone, hundreds of people have complained about the issue. Mac users across forums sites, including those on Apple-tracking site Macrumors as well as Apple’s own support forums, are complaining about freezing.

Imac keeps freezing no mouse or keyboard